|Time before Journey||Cancellation charges % of Fare||Refund amount % of Fare|
|Up to 3hrs||100%||0|
|Up to 6hrs||25%||75%|
|Up to 12hrs||50%||50%|
|Up to 24hrs||75%||25%|
Note: After the payment customer will receive a call from one of our agent to confirm the payment, if any extras will be informed. If customer isn’t satisfied with the price, we will refund straight away in 30 minutes.Note: Refund process 2 working days.